1. Program Description
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Prospa Billing (Modento Group LLC) through our website at https://dental.prospabilling.com/, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call +1 844-663-3686 during business hours.

4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction
You must be 18 years or older to participate in our SMS program.

8. Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy at https://dental.prospabilling.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Prospa Billing (DBA of Modento Group LLC) ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and our Privacy Policy.

Accessing the Site constitutes your agreement to these Terms. We may update these Terms at any time, and continued use means acceptance of any changes.

Intellectual Property Rights

Our Limited License to You:
This Site and all materials are the property of and protected by intellectual property laws. Use is limited to personal, non-commercial purposes.

You may not copy, reproduce, distribute, or exploit any content without written permission.

Your License to Us:
By submitting content, you grant Prospa Billing (DBA of Modento Group LLC) a royalty-free, worldwide license to use and distribute it.

Disclaimers

We may link to third-party sites but are not responsible for their content or practices.

All services are provided "as is" without warranties of any kind.

You agree to indemnify and hold harmless Prospa Billing (DBA of Modento Group LLC) from any claims related to your use of the Site.

Online Commerce

We are not responsible for transactions with third-party vendors. All dealings are between you and the third party.

Registration & Passwords

You are responsible for maintaining the confidentiality of your account and providing accurate information.

If unauthorized use is suspected, contact us at [email protected] immediately.

Termination

We may suspend or terminate access to the Site at our discretion without notice.

Governing Law

These Terms are governed by the laws of the state in which Prospa Billing (DBA of Modento Group LLC) operates.

Changes to Terms of Service

We may update these Terms periodically. The latest version will always be available on our website.

Contact Us

Prospa Billing (DBA of Modento Group LLC)
📧 [email protected]
🌐 Privacy Policy
📄 Terms & Conditions

By using our website and services, you consent to these Terms of Service.